Privacy Policy

Last Updated: 2025/3/6

At CháCraft, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website or make a purchase.

1. Information We Collect

• Personal Information: When you place an order, create an account, or contact us, we collect information such as your name, email, phone number, shipping address, and payment details.

• Device Information: We automatically collect data about your device, including your IP address, browser type, and browsing behavior on our website.

• Cookies & Tracking: We use cookies to improve your browsing experience and analyze website traffic.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Provide customer support.

• Send updates, promotions, and marketing communications (you can opt out anytime).

• Improve our website and personalize your experience.

• Prevent fraud and ensure the security of transactions.

3. How We Share Your Information

• Third-Party Services: We share necessary information with payment processors, shipping carriers, and analytics providers to operate our business.

• Legal Compliance: We may disclose information if required by law or to protect our rights.

4. Your Rights & Choices

• Access & Update: You can update your account details at any time.

• Opt-Out: You can unsubscribe from marketing emails via the link in our emails.

• Cookies Control: You can disable cookies in your browser settings.

5. Data Security

We implement strict security measures to protect your personal data. However, no online transaction is 100% secure, so please take precautions when sharing sensitive information.

6. Contact Us

For any questions regarding this Privacy Policy, contact us.

By using our website, you agree to the terms of this Privacy Policy.